Personal data policy

Scope

This policy covers the SkiMobile website, guest enquiries and services. The controller is identified below. Processing follows Federal Law No. 152-FZ and other applicable Russian laws.

Reading this policy does not consent to marketing or public disclosure. Consent to contact you about a request is a separate action supported by a separate document.

Purposes and information

Responding to a request uses your name and phone; email is optional. An order needs its items and quantities, dates, fitting details, branch, and a delivery address and time if selected, together with your comment.

Request, return and payment history supports service and enquiries. Do not enter passport information, health details, card numbers or other information unnecessary for fitting in a free-text comment.

The website does not collect document scans, biometric data or card details. Information needed for a contract, receipt or accounting is requested separately, limited to what is necessary and supported by a legal basis.

Partnership enquiries

Partner and hotel enquiry forms process name and phone, and optional organisation, town, email and comment, to review and respond to the enquiry. They use separate consent version 1.0. Entered data is excluded from analytics.

Candidate applications

The careers section separately processes your name, phone, optional email, chosen role and location, experience, preferred start date and information about yourself. The purpose is review by the director and contact about the role; separate consent is available on the Candidate application data consent page. The information is not added to rental orders or used for marketing.

Legal bases

Contact about an initial request relies on separate consent. Contract preparation, performance, receipts and tax records use the bases provided by law. Information is not reused for incompatible purposes.

Marketing requires its own prior consent. Request consent does not include advertising. The website does not automatically subscribe guests to mailing lists.

Device storage and transfer

Your cart, profile and history are saved in this browser on the current device. Until a sending channel is connected, a request remains on the device. Information is transmitted only on explicit submission, with each connected channel’s result shown in history.

For a submitted request, access is limited to staff who need it for service and technical providers with a legal basis. External messengers have their own terms: following a link does not automatically send them your request.

Connecting server storage must address Russian database-localisation rules, processing agreements and any cross-border transfer. Recipients and purposes are identified before connecting a service; a connection does not automatically expand your consent.

Retention, security and deletion

Processing lasts only as long as necessary for the stated purpose, subject to statutory retention periods. When the purpose ends or the basis expires, information is deleted or anonymised unless continued retention is required by law.

Access is restricted by role and transmitted information uses protected connections. On shared devices, do not save another person’s details and clear your local profile and history after use. Clearing a browser does not delete information already sent to the operator.

Rights and enquiries

You may request processing information, correction, restriction or deletion where grounds exist, and withdraw consent. Withdrawal does not cancel processing required by law or necessary for contract performance.

Contact the operator using the details below or a branch team member. Identify the request or information concerned; identity checks must avoid excessive collection. Your right to contact Roskomnadzor or a court remains.

Policy updates

Every edition has a version and date. A change to purposes or information does not replace prior consent. The current edition remains available at this page’s permanent address.