Product purchase terms

Purchase subject

Items in the sales section, including balaclavas, are purchased to keep and are not automatically part of rental. Staff confirm the item, size, quantity, properties, price and collection method before purchase.

Enquiry and payment

An enquiry about the range is not payment or a confirmed purchase agreement. Payment method, timing and receipt are arranged separately. Rental payment at return does not apply to product sales.

Buyer rights

Seller, product, price and return information is provided before an agreement. Exchanges, returns of satisfactory goods and faulty-item claims follow applicable consumer-protection rules, considering the product type and purchase method.

Distance sales have a separate cancellation procedure. This website does not impose a blanket hygiene-based return ban on all balaclavas or all products. Contact the seller with purchase details and the reason for your enquiry.